EGW services both electric and acoustic guitars; even the occasional banjo or autoharp. Utilizing 25+ years of industry experience, I commit to caring for your instruments like my own to keep you and your guitars center-stage where you belong.

 

My motto is simple: If I wouldn’t gig it, it’s not ready.

 

Your guitar is an extension of you. It should play like it.

 

All work is guaranteed. If something is off - it get's fixed. There are rare times when a truss rod binds or it takes wood longer to settle (wood is highly hydroscopic and reacts to it's environment). A perfect setup may somehow be off a week later. That's not your problem to solve. That's something EGW is going to stand behind and make right. Because it's the right thing to do. It's that simple.

Below is a non-comprehensive list of commonly sought services as well as important service-related info.

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• Full Setup - $140

  (add $50 for guitars with locking tremolo systems)
   

• Pickup / Pot / Switch install - $100

  Add $50 for each additional component 

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• Tuner replacement/upgrade - $100

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• Nut install (hand cutting and shaping)​​
  6-String - $100
  12-String - $200

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• Fret Regulation
  Full Re-fretting
  Nickel silver - $625
  Stainless steel - $775
  
  Level, re-crown, and polish
  Nickel silver - $260
  Stainless steel - $310
   

• Refinishing
  ​​Bolt-on: $1050
  Set-neck: $2600
  There are several considerations for refinishing that will be addressed specific to your project, but this gives you a starting point.

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• Hourly rate
  Most services are not billed hourly. I believe in outcome-driven pricing. There are exceptions. Complex repairs such as complete rewires or electronic diagnostics, headstock and neck breaks... use your imagination. If something is going to be billed hourly, I will communicate that upfront - or upon identification that it becomes necessary - and before further work is performed. That rate is $110 per hour. 
   

• Fees and Payment Methods​
  Parts and tax will be added to service charges below. Prices above are on a per instrument basis. Unless otherwise specified at time of service, guitars will be strung with S.I.T. strings for services requiring new strings.
  
  ​You can pay two ways at EGW: 

  • Cash payments: I’ll provide your exact total in advance, as exact change is required. You get 3.5% discount when paying in cash. This does not apply to online purchases - which are all collected as an electronic transaction.

  • Credit card, Apple Pay, or Android tap-to-pay (in-person or online).
     

• EGW Showroom and Service
  6303 Rich Road SE, Ste. G
  Olympia, WA 98501
  
  Driving Directions:
  See the Contact Section for finding EGW in the business park. 
  
  Greenroom / Shop Hours
  Shop hours are subject to modification. Please check the Google business listing hours before making the drive.
  
  EGW facilities are not considered ADA accessible. Please reach out if you require accommodations so we can do our best to serve you.​​